Candidate resentment and you

Greg Wyatt • June 23, 2026

Yesterday I came across one of many posts from job seekers expressing exasperation of the hoops they are asked to jump through.


Within this list of Asks that would not be tolerated were questions that tackle social mobility and diversity monitoring.


They are commonly used to check that recruitment outcomes broadly reflect the availability of candidate demographics. And where there is a mismatch, this is an opportunity to make their processes more accessible and inclusive.


Additionally, they are data that is collected separately from the recruitment process, and is private and confidential, with no visibility to hiring teams.


The only problem is that of perception:


  1. What is your date of birth?
  2. What is the highest level of education of your parents?


Questions so unrelated to capability it seems there is a game being played. To the extent it can make out of work job seekers decide not to complete their application.


This is candidate resentment distilled, and why I want to share Chapter 16 of A Career Breakdown Kit (2026). A chapter on the assumptions that may be holding you back, and one which employers should consider too.


16 - About candidate resentment

 

Over the past few years, a phenomenon has come to the fore in recruitment - candidate resentment.


It’s the notion that the experiences candidates have of a recruitment process, and of their wider job search, informs their actions.


Some examples:


  • You’ve been lowballed a few times having applied for a job that advertised £competitive salary. Therefore, you won’t waste your time by doing so again
  • ‘Hitting the ground running’, ‘a resilient approach’, ‘able to cope with ambiguity’ are red flags in a job advert
  • An interviewer who asks silly questions shows a dodgy employer
  • A protracted interview process shows a company that can’t make decisions
  • ‘I will never apply to a company that uses Workday!!!!!!?!!!! 1!’
  • A high number of visible applications makes it pointless to apply for an advert.


On an individual basis, employers won’t see this as a big deal, especially if they’ve filled the vacancy.


However, we live in a connected society where experiences are shared widely, which can create a wave of resentment.


Employers would do well to recognise this phenomenon and deliver a process that does the opposite. This would stand out for candidates and reduce the possibility of candidates stepping away from a recruitment process.


The sale of hope


Candidate resentment is driven by strong emotion and common experience - something that’s easy to take advantage of by the cynical.


How often have you read a promotional message, which said something along the lines of:


How annoying is it when you’ve spent two hours applying for a job and the ATS rejects you instantly? ATS won’t even look at you if your CV / resume isn’t compliant! Buy my ATS compliance writing service


Apply for 100 jobs with no replies? Try the hidden jobs market! Buy my services and I’ll show you the way


Worse, these messages feel true and are widely spread, irrespective of any basis in fact.


And this resentment informs your actions.


Actions which may cut your nose off to spite your face.


What employers do


Recruitment is a rare function that has no continuing professional development and little in the way of best practice to guide employers.


Because there isn’t a north star for the profession, employers often make it up as they go. We don’t have the equivalent of CIMA, ACCA, CIPD, CIPS or any other chartered body in the UK.


We’re an industry that looks at what others do because starting from first principles is hard. If others have a suboptimal process, it’s likely we do too.


It’s one reason why ChatGPT type tools are becoming popular - they allow adverts to do exactly the same as everyone else quicker, and perhaps more engagingly. Even if it does nothing to help those adverts sell or stand out.


Where there is a formalised approach, it’s typically because recruitment is contained in another function - such as within HR or

Administration, or in the role of a founder.


These are functions which have other priorities, leading to recruitment being seen as an administrative burden rather than a commercial opportunity.


When times are busy, it’s easy to either do recruitment habitually (rather than intentionally) or fit it in where you can (rather than strategically).


Of course, some employers are rubbish at recruitment in the same way they are rubbish at employment.


It’s easy to assume that anyone who gives a poor experience in recruitment will be that kind of employer.


This isn’t true.


Herein lies the problem with candidate resentment, for you, as a job seeker, in a job search that has no doubt created much resentment.


I speak to many employers who do exactly the things people resent yet are great employers for the right people.


Sometimes £competitive salary is stated due to a compensation philosophy that is generous but not fixed. Perhaps not ideal, but not necessarily a lowball.


Some use Workday because of its Accounting and HR functions with the ATS being a bolt on.


And so on.


Real life has nuance that socials don’t show - because nuance reduces engagement. You are less likely to read them, and dopamine hungry writers are less likely to write them.


And you?


Assume nothing.


Where possible, gain insight.


A bad hiring step might hide a great employer.


If you find yourself reacting emotionally to something on socials - stop, breathe and look at it logically. Look for evidence and always ask ‘where is the money?’


The answer to that question may show why a post was written.


Do people want to be popular as hero employers / recruiters / career coaches? Or do they have something to say that’s helpful?


Treat low effort processes reciprocally and invest your energy in the ones that matter.


But you also want to put yourself in a position where you have the best chance of saying no, rather than the employer doing that for you.


You may not like £competitive salary - you can always apply and state your salary expectation. Take note of the application (in case they contact you) and move on.


In some ways resentment is helpful, even healthy - it can protect, it can help you cope, it can help you heal, it can flag danger to others.


Take care not to let it define how you act or who you are.



By Greg Wyatt • November 11, 2026
I've written many variations on the article below, over the years, and it seems sensible to revisit given the UK government's announcements around salary transparency. On the whole, I'm for it, with the many advantages it brings. But like a lot of things in recruitment, there is a more involved discussion to be had, especially when this fix treats the symptoms, not the rot. That's not to say the fix isn't worth doing, just that it won't fix many of the problems underlying a lack of transparency. This article is a little dated, in terms of the research shared, but I think the points are as relevant as ever. Originally published May 2023 Salary on the Job Description? Yes, the headline is trolling. The question should be ‘salary on the job advert?’ You wouldn’t confuse a job description with an advert, would you? This is a subject rife with disagreement around ethics and practicality, and worth broaching again considering recent campaigns in the UK to increase salary transparency and ban the ‘what’s your current salary?’ question. Let’s focus on some practicalities first, based on UK research I ran last year for my “Accessing a Candidate Short Market” guide:  Job boards can penalise you for not listing salary. As of December 2021, Totaljobs penalises adverts that don’t list salary, and these aren’t sent out as job alerts to candidates (who may be passive). These adverts are considered sub-standard. Unlisted salaries attract fewer qualified applications. This was estimated to be between 20% and 45% fewer, across the job boards I talked to. LinkedIn reported that not only can you expect more applications, you may also expect better-qualified applications when the salary is advertised. My work supporting senior job seekers confirms this - many would not apply to adverts that had no salary or "competitive salary" because they felt this was a waste of their time. There is less emphasis on salary negotiation from the candidate side, due to transparency in pay. This is a key part of equity, relating to gender, race and intersectional identity. According to Payscale 's research, white men are most likely to negotiate the highest salary. It’s simple – if you advertise vacancies and don’t list salary, you risk receiving fewer, less suitable applications. Then there’s the ethical question, where a common argument is that there is ‘no ethical reason that salaries can’t be listed’. Now, while I’m a proponent for advertising salaries, where possible, I think this ethical argument isn’t the right one - ‘can’t be’ is a strong statement. I think a better question is ‘how does this do harm’ when establishing reasons for not listing salary. This balances pragmatism with the most important aspect of ethics. It can be a complicated question too in scenarios like this: How do you establish salary transparency for job families across multiple regions where the local pay is established by HQ in one country? Currency exchange rates and cost of living mean that a fair salary one day may not be the next, therefore flexibility in not listing salary may be ethically the right thing to do if the intent is right. What about new vacancies that serve to solve a business problem and can be recruited at different levels? What about practical situations like recruiting hard-to-fill vacancies during a wider redundancy programme, whereby listing a salary would create concern in unrelated areas of that unsettled business? It's not always as simple a question as we’d like to think. If you’re facing a complex situation in advertising a role, I recommend describing your stance in the advert itself, if you legitimately can’t state the salary. At the same time, as we’ve seen in the US, legislation to enforce salary transparency creates situations such as Netflix apparently advertising a range of $90-900k. Who does that help? The problem with this kind of legislation is that companies can comply while continuing the behaviour that led to the legislation in the first place. It’s palliative, rather than treating unfairness at its root. We should also consider the unforeseen consequence of salary transparency, such as this research which appears to show a reduced link between performance and pay: Influence of Pay Transparency Helping candidates negotiate better pay or terms is a privilege I enjoy. And there's more to understanding someone's existing remuneration than simply establishing whether they can afford to move. Sometimes these conversations reveal that someone is being underpaid. With evidence of what their experience and contribution might command elsewhere, they can go back to their current employer and make the case for a pay rise. That might mean they decide not to move at all. Which is a perfectly good outcome for them, even if it isn't for the vacancy in the short term. It also opens up the counteroffer conversation early. If their employer could resolve the reason they're considering leaving, I'd rather understand that before they accept an offer elsewhere. There's a benefit for prospective employers too. A new employer may budget £52,000 for a role, believing that to be market rate, based on historic data. But if conversations with suitably experienced candidates reveal that their existing remuneration, expectations and other opportunities consistently indicate otherwise, there's good reason to revise either the budget or the requirements. If that budget does prove unrealistic, and it's the same budget other team members are measured against, it can also create the argument to revisit everyone's salaries - subject to affordability, of course. After all, it's cheaper to retain fairly paid staff with all the knowledge they have than to replace them. Of course, conversations with candidates aren't a substitute for proper salary benchmarking. But they can reveal problems that wouldn't otherwise be apparent. There are also situations where understanding the whole package matters. What if someone currently receives a 16% pension contribution and moves to a role offering a 10% pay rise but only a 5% pension? Car allowances, RSUs, tax-efficient packages? Remuneration is a more involved conversation than simply salary. And none of this means someone's existing salary should determine what they're worth to their next employer. If their previous salary was unfair, using it to determine their next salary risks perpetuating that unfairness. And if an employer routinely offers a 15% increase on previous earnings, the new salary may have little relationship to the contribution that person can make. It makes sense to pay commensurately with contribution and capability, rather than what may be irrelevant history. So I understand the reasons for wanting to ban questions about previous salary. They're often used badly. But I think there's an important distinction between asking to establish someone's worth and asking to understand their circumstances. One can perpetuate unfairness. The other can help identify and correct it. If legislation restricts these conversations, I'll adapt how I offer this support. But I'd hope any restrictions recognise the difference between using salary history to determine an offer and voluntarily discussing remuneration to help someone make better decisions. I hope you’ve found these thoughts helpful to start a broader conversation in your business. My thoughts aren’t set in stone, so please let me know your opinions if you disagree. Thanks for reading. Regards, Greg p.s. While you are here, if you like the idea of improving how you recruit, lack capacity or need better candidates, and are curious how I can help, these are my services: Commercial, operational and technical leadership recruitment Manage part or all of your recruitment on an individually designed basis for one client Outplacement support Email me on greg.wyatt@bwrecruitment.co.uk if you'd like to discuss.
By Greg Wyatt • November 5, 2026
It's interesting revisiting this article from 3 years ago, especially now AI products are more embedded in market. If anything my view on AI is more polarised, bringing many new opportunites, brand new problems, as well as the existential angst many are talking about. For me, codifying my experience with AI tools means I can help more people, while freeing up my time to do more human work. It's certainly helped with job seeker support, and increasingly so in my recruitment work. Mainly it's giving me more time to talk to people, and when homogenous AI applications at scale are one new problem, as well as the increasing threat of deep fake interviews, in person conversations might be a necessary exnovation (just googled that - what a great word that I will now abuse at scale). While the article below has dated somewhat, I think the threat it assesses has never been more pertinent. I've said for some time that AI might be the death of knowledge and judgement, even so far as 'meaning', something that this recent research also indicates . Importantly the research doesn't say the recommendations were wrong, just how they were followed. Read that article and think about how AI recommendations on applications relate. I've certainly found them more problematic, so far, than the old school ATS style ranking and filtering - because of the false confidence they convey, especially when dealing with non-traditional applications. Things may improve, or so is promised. And while words might be the first facility of LLM, they are still the core facility, given all it does is determine the most probable answer in its outputs (I know I'm being reductive, some of the developments from AI are amazing). Whereas words should be the consequence of thoughts, lead to the development of thought, and distil ideas in a way you can act on. Much like job adverts should be the consequence of effective job analysis, rather than a polished word that lacks meaning. The greatest risk for me in recruitment isn't so much the answers AI offers, but that we become so reliant we forget to ask better questions. I've edited down the previous article, but if you're curious, you can see it here . September 2023 I’d commented about my hearing on a social media post on deafness. ‘Have you looked into these hearing aids - they’re designed to overcome head shadow’, came the impromptu reply from a hearing aid specialist. Head shadow? Not a phrase I’d heard before, despite having no hearing on one side, which effectively creates a sound-free shadow to my right. See, when I had mumps at 18 months it killed the vestibulocochlear nerve in my right ear and damaged the one on the left. But it was my balance that showed the nursery assistants that something was wrong - I kept falling over for no reason. I expect they thought my slow response was normal naughty-boyness. Balance, intermittently poor audio processing, energy required to maintain attention in noisy environments and that bloody tinnitus - all these issues are far more annoying than not being able to hear in one ear. That and not being able to tell where sounds come from. “Over here, Greg!” is the most useless call on a football pitch. And the head shadow thing? Well, it’s never been an issue - I just turn my head when in conversation. It might look like I’m turning to kiss you, but it’s just a conversation I want honest. Sure I miss out on certain audio cues, but it’s rarely an issue. Anyway, curious as I am I looked into the £4,000 hearing aid that solves head shadow by placing a microphone on the deaf ear and projecting it into the the good ear. Quite the brute force tech solution and one I’m sure some benefit from. But the key issue is one of reverb. While the product is good, it would impact the quality of sound in my good ear, which seems a pointless trade-off for me, when my process of life is more effective than shiny tech. It’s ironic that I consider myself highly excitable when it comes to technology developments, yet I’m never an early adopter. Because I always ask myself, other than giddiness, what problems does this solve and how will it enhance my life. And so it is for AI in recruitment, and the shininess of tech in general. They are positioned as solving problems, and indeed they do, but in many cases, it’s the wrong problem that detracts us from the real opportunities for better processes. Simpler administration, speed and scale are clear benefits. And some of these AI-branded automations are excellent. The Star Trek-style auto-translator makes me giddy. As does the sales bot conversation-as-a-human sales video that’s doing the rounds. But AI for writing? What problem does that solve? For me, it depends on what you consider sales to be. Is sales pitching a generic message and hoping someone will bite? Or is sales laying out the facts so that the right person can reach an objective decision? A decision which might mean getting in touch, or changing their view on what needs recruiting. For the former AI writing seems to solve a problem. The words are certainly better, but the message is even worse. Yes: prompting. But if you can prompt the right message, why aren’t you just writing it, so that you embed that knowledge for use across other mediums - conversations, meetings and so on? While AI writing does not meet the requirements for the second type of sales. You can only do this by establishing the right facts from a briefing, consultation or interview. Then interpret this with meaning to the right people so that it creates the right impact. Sales as data visualisation, if you will. And if AI doesn’t work for sales in this way, why would it work for content or marketing? I think the answer depends on whether you value contextual insight or not. Until AI is better at asking questions that create meaningful conversation, it’s a non-starter for me. I say until because this hesitation will be moot in the next year or so. Because it isn’t what AI is now that’s the opportunity - it’s what’s coming soon. I can’t wait to see what’s next. Until then, AI, for writing, is a question of in one ear and out of the other. Which, if you’re deaf in the one, is quite the problem. Go learn copywriting instead, and listen to how it transforms your approach to recruitment. Then layer tech on top, when it’s ready. Thanks for reading. Regards, Greg p.s. If you like good recruitment and you need help with it in the UK, drop me a line. DM on LinkedIn, email greg.wyatt@bwrecruitment.co.uk , whichever you prefer.